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Implementing Effectual Six Sigma Training Methodologies

Mar 17, 2008
Considering these factors, professionals like Green Belts and Black Belts must be experienced and well trained for assuring successful deployment of Six Sigma. Although the sponsors, Champions, and Master Black Belts have the right to determine the overall strategy of the Six Sigma program, it is the Black Belts and Green Belts that have to be in the forefront. They control and implement the projects that are the nucleus of any give Six Sigma operation. Besides, they also serve as mediums for propagating Six Sigma culture throughout an organization.

Since many organizations have benefited largely after Six Sigma implementations, there has been a considerable rise in the money invested in training. Therefore, training methods and implementation should be a crucial point of interest to every Six Sigma Company.

Stages included in Effectual training methodologies are:

-Preparation before the Training
-Impart Training
-Analysis, feedback, and improving the training

Preparation before Training

After perceiving the need for training, the organization ought to gauge customer expectations through interactions with major stakeholders. Also known as the Voice of the Customer (deployment officers and trainees in this case), this provides a crucial input for customizing and enhancing the training program.

Additionally, given that training is a joint activity, it is essential to know the goals, fellow trainers, participants involved preparing for a successful deployment. The trainer should chalk out the plan, determine milestones for every day to keep an eye on growth and regulate the speed of training.

Impart Training

Content - The Six Sigma trainer should be knowledgeable of the distinct phases in Six Sigma namely- Define, Measure, Analyze, Improve and Control (DMAIC) and have the ability to execute them in a sequential pattern. Training formats that demonstrate a practical application of the methodology by way of exercises after every stage are said to be successful solutions for many organizations. For understanding the operation of a given process and benefiting from it, participants can implementing the methodologies in their business and thus quicken their learning pace.

Delivery - Imparting training needs thorough consideration of the style and content. A trainer ought to know the information and audience thoroughly for determining a suitable style of delivery for the organization and the participants. He or she should motivate the audience and hold their attention throughout the training.

The trainer should interact with the participants throughout the training and egg them on staying involved in the process. This not only facilitates easy estimation of success but also helps in knowing whether the participants can understand the given subject. Moreover, it also becomes easy for the trainer to ascertain the optimum pace of the training and modify delivery strategies for ensuring success.

Analysis, Feedback, and Improving Training

Collection of participant feedback, analysis, and thereafter modifying the process for better results is an essential activity for every training program. This not only increases the level of comfort among participants but also eases allow participants to give feedback incognito.

Trainers ought to examine the feedback for identifying improvement prospects and positive aspects that can be emphasized in the subsequent training cycle. In addition, the trainers should also re-examine the initial VOC collected from the stakeholders and determine if all the projected goals have been achieved.

Since the trainers are a decisive factor in the participant's subject matter comprehension and achieving goals, he or she should not be lackadaisical and follow simple steps in teaching them the intricacies of the trade. In the end, these complexities make understanding the business an easier process.
About the Author
Tony Jacowski is a quality analyst for The MBA Journal. Aveta Solution's Six Sigma Online offers online six sigma training and certification classes for lean six sigma, black belts, green belts, and yellow belts.
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