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Identity Theft and Citibank

Mar 21, 2008
Citibank And Identity Theft Measures Available

Identity theft is crime in which one person has fraudulently obtained another individual's personal information with the intent to steal from that victim. The information that can be obtained to allow access to another's various personal and financial accounts. Such information can be Social Security numbers, birthdates, address information, etc. Often, with this information, identity thieves can open new credit card accounts, access the victim's personal banking account, apply for a loan, etc.

Because of the escalation of identity theft, many financial institutions are taking increased security measures as well as providing various preventative services to their customers. One of these financial institutions is Citibank.

The measures taken by Citibank and identity theft precautions, which they have taken, are extremely important. Identity theft is a serious issue, which is plaguing customers. The procedures in place to protect people's personal information reflect Citibank's commitments to customer satisfaction, as well as customer security protection.

Citibank and Identity Theft Measures Offered

Online banking is one of the Citibank identity theft procedures available to Citibank customers. Customers can view their bank statements online, at any time, using the online banking features. All a customer needs to do is log in to the Citibank website. So, the customer options at Citibank and identity theft procedures show that Citibank cares for its customers.

That particular option from Citibank and identity theft prevention service has one major benefit. It prevents the customer from needing to receive statements in the mail. That way, a customer's financial statements cannot be stolen from their mail box. So, a customer's personal information has less chance of falling into the hands of identity thieves and scam artists.

There is also a relationship between the credit card department at Citibank and identity theft protection. They have early fraud warning features in place, to protect the customer. So, if they suspect that a card has been used fraudulently, they will try to contact the customer, in order to verify the purchase. Therefore, Citibank customers will learn of any problem quickly, if their account shows unusual activity.

Additional Citibank And Identity Theft Measures

There are many other possibilities available at Citibank and identity theft devices in place. For instance, when a credit card is reissued or a new credit card is issued, the account is blocked temporarily. That way, it cannot be used until it has been properly activated by the cardholder. The identity theft protection procedure involves the cardholder calling a number on the back of their card from their home phone. Once Citibank has verified that the card was activated from the phone number associated with the account, the account is activated and available to be used.

In addition, another Citibank and identity theft measure service is the provision of a specific E-mail address that addresses any possible fraudulent E-mail correspondence from Citibank. For example if a customer receives an E-mail from Citibank, the customer in turn can E-mail the specific E-mail address set up to ascertain whether the E-mail correspondence from Citibank is legitimate or not. This service helps to minimize the often used scam from identity thieves who try to trick Citibank customers in providing personal identification numbers or bank account numbers.
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To study more about ID protection services, click Review of Identity Theft Protection Services or Citibank and Identity Theft Get ID Protection Today
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