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How a Virtual Assistant Can Help You Create The Right Impression

Mar 26, 2008
When you are starting out in business, first impressions count. The best advertising you will ever find is known as "word of mouth". This happens when a current or former client recommends you to another person who is interested in your products or services. Of course, it will be hard to receive good word of mouth advertising without a good first impression.

Hiring a virtual assistant, also known as a VA, can help you set that impression off on the right foot. A VA is a person who takes on administrative tasks. Similar to an administrative assistant you would find in a brick and mortar business, a VA works from their own home and communicates with you via phone, email, and fax.

Having a VA on your side is the same as having an extra set of hands. This can help you accomplish much more than you ever could by yourself. Yes, you will have to pay for the help, but the amount of work you will be able to take on will make up for any amount you are paying out.

You can choose to delegate tasks such as answering email, article distribution, and other simple things, which will free up your time and allow you to focus on things that require more attention and specialized knowledge.

Another option is to outsource some specialized tasks that you don't have knowledge in yourself. For example, if one of your clients needs a press release and you do not know how to write one, you can outsource this part of the project to a VA.

One of the best benefits of working with a virtual assistant when you are just starting out is that they may have worked with more established clients and could have a lot of knowledge to share with you. They may be able to walk you through the 'growing pains' of your growing business.

It is common for some business owners, especially those with internet businesses, to let their customer service slide. Outsourcing this task to a VA is a fantastic way to make a great first impression.

When a customer who is used to experiencing less than quality customer service receives exceptional customer service from you, they will definitely be impressed.

Some people will tell you that you don't have to worry about hiring a VA until your business is more established. Hiring one in the beginning will allow you experience many benefits, some of which include less stress and more free time to spend with your family. The fact that you will also be establishing a great reputation is the icing on top of the cake. Of course, when clients start coming to you, you will be glad you were smart enough to hire a VA at the beginning of your business.
About the Author
Versatile Assistant is a Virtual PA and Lifestyle Management business providing secretarial support to busy professionals. Find out how a virtual assistant can help you transform your business.
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