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Communicating On The Internet

Mar 30, 2008
Internet communication is quite a challenge in today's information flow. Never the less, its one of the most important skills to govern if you want to win opinions, sell products or services, promote and have a successful website. To win this race you need a communication strategy based on the intention and goals of your Internet presence. The basic challenges are fierce competition, information volume and busy net surfers.

Net surfers are in a hurry and the time to communicate to them is limited. Normally a visitor will leave your website within 5 to 10 seconds if he or she don't find it interesting. So it's vital to catch the visitors attention and know how to get your message across. In case you are uncertain of how your website is doing, check your site stats. If many of your visitors leave quickly, there could be something wrong with your communication. Find out which pages the visitors are entering on your website. Its no use in having a great and catchy front page if the majority of the visitors are landing on a boring sub page.

You only have one chance to communicate the message to your Internet visitors. Keep in mind that those visitors, reading your message don't spend much time to find out what you have to say. Therefore, say it fast, say it precise and in a way the website visitors would like to hear. Learn the KISS rule (Keep It Simple Stupid) and how to address your messages direct and simple.

There are some basic rules that you should beware of when you're writing for the Web, ask yourself the following questions:

What communication style do my visitors prefer and how do I catch their attention?

Find out what the visitors want to read and then write for them. Investigate and collect information from sources like blogs, forums, websites and similar. Don't just write something for the sake of filling up your web space.

What are my visitors looking for?

Identify and refine the message that you want to promote to your visitors. Pinpoint your focus, zoom in and communicate it to your visitors in a language that they can trust and relate to.

Is the website adapted to the group or market I am targeting?

Evaluate your information sources. Make sure that the information you're basing your website content on is creditable and precise. Does the information represent the values that you wish to communicate? Is the information based on facts, or is it a personal opinion? Many times the combination of fact and opinions go hand in hand. Meaning that strong personal or public opinions have inflated the visitors attitude long before they arrive at your website.

Consider all aspects and implications of your writing. Make sure that you end up with an appropriate conclusions that your readers will more or less agree with. Analyze the costs, benefits, and consequences of the content that you plan to publish on your website. Discuss SEO (Search Engine Optimization) versus targeted communication. The best decision off course, is to choose a strategy that lead your visitors into the desired actions.
About the Author
Tony Gregson is an experienced Internet Marketer and online Entrepreneur. Tony is educated in Marketing and Business Administration. He is a Manager and Co-owner of several online projects, and a couple of his latest sites are SEO Facility Marketing Directory and the Article Marketing direcory at, Website Article Content where you can get fresh reprint articles too.
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