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Choosing A Freephone Number For Your Business

Apr 6, 2008
As a business, you want to provide the best possible service to your customers. One popular way to give great customer service to your customers is with a freephone number. There are many different options available to businesses and before you choose the right option that suits you it is best to understand the difference between each.

You have several different options, which include:

o 07077
o 0845
o 0844
o 0871
o 0870
o 0808
o 0800

Each one is different and comes with its own set of benefits.

The 0800 freephone number is perhaps the most popular of all. This allows your customers, no matter where in the world they may live, to call your company without any cost to themselves. It is probably one of the most useful tools that your business could implement. If you are a national company or you wish to be a national company, having a freephone number is critical. With 0800, you can use it nationally, internationally, or even mobile.

Another freephone number option is 0808; it works in the same way as 0800 and is just as valuable of a marketing tool for your business. 0870 gives your business a broader spectrum than a traditional telephone number. For example, no matter where in the United Kingdom your customers might live, they can call your business and receive the same price as if they were calling locally. Another great point about 0870 freephone is that many providers will actually pay you for each call received on this line.

07077, this is used an awful lot by business executives. It can be known as a 'follow me' service which basically allows you to control the destination of your calls. Calls can then automatically be directed to up to three destinations, which could include; your home, office or mobile.

This is done by using a unique access pin, which easily allows you to redirect your call wherever you may be and whenever it suits.

Advertising with a freephone number has many advantages. For instance 0845 give your business a 'local feel' and can still maintain a national presence. It is also a very cost effective option to encourage your customers to call you. Again like many of the others it is portable and will never change.

0844 freephone numbers can give your customers a bigger discount on their phone bill. Though not a free option, it is still cheaper than other options. When you get your business a freephone number, you are boosting your business in several ways all at the same time.

First, your customers are more likely to call if the call is free or cheaper than traditional prices. If they have a question, want to order, or need service, a call is much easier if it is free.

Second, it gives your customers peace of mind. They are more confident in doing business with you because you have taken steps to increase your customer service by offering this option.

As you can see, this is a tool that all businesses should have and use in their marketing efforts. Your business could see an increase in customers, an increase in profit, and a big increase in sales.
About the Author
Derek Rogers is a freelance writer who represents a number of UK businesses. For telephone services, he recommends Telecoms World, one of the UK's leading suppliers of freephone telephone numbers.
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