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Critical Decision Making With Six Sigma Cause & Effects Analysis

Apr 9, 2008
The tool allows for hypothetical testing of real-time problems and also the applicability of the suggested solutions, allowing businesses to take the most appropriate decisions. Proof of its effectiveness is easily evident when you consider the fact that businesses continue to use it even when many new tools and techniques have developed during the past few decades.

Explained below are some of the prominent benefits that can be derived by using the Six Sigma cause & effects analysis tool.

Getting the Desired Results from Process Changes and Alterations

Usually there are varied options available when the aim is to implement changes in a business process. Now, having options may seem advantageous, but it is not so with Six Sigma projects; obviously because the more the number of options, more will be the overall quantum of efforts needed to select the best available alternative. This is exactly where the cause & effects analysis tool plays an important role.

What it does is that it outlines a basic criterion based on which each of the available options are then tested. This saves time and effort because businesses no longer have to consider the individual merits and demerits of each and every available option.

In effect, they just have to pick up the option that might have scored the most points in the Six Sigma cause & effects analysis tests.

Satisfying Customer Needs and Expectations

In order to satisfy the ever-changing customer needs and expectations, businesses often have no other option but to design and develop completely new products and services from scratch. Now this may seem to be the perfect solution - but in reality, it is certainly not so simply because consumer buying behavior is quite complex and very difficult to comprehend.

While cost and quality play an important role, one can never guarantee that a certain amount of cost reduction will always result in a predetermined increase in sale volumes and vice-versa. The same applies to the quality aspect. This is exactly where businesses feel the need for deploying the Six Sigma cause & effects analysis tool. The tool helps because instead of wasting time over the assessment of vague customer needs and requirements, it focuses mostly on analyzing which product option offers the most customer-friendly features.

Since the test features are based on past records, there is always a high probability that the final selection will find favor with the target audience and will be a huge success.

With technological advancements becoming the norm of the day, new Six Sigma tools are techniques are continuously being developed to keep pace with the changing needs of businesses worldwide. However, it would still be early to predict the downfall of the cause & effects analysis tool simply because it is based on sound business logic, applicable anytime, anywhere and can easily be integrated with advanced IT systems. All this bodes well for the future of this highly effective Six Sigma tool.
About the Author
Tony Jacowski is a quality analyst for The MBA Journal. Aveta Solution's Six Sigma Online offers online six sigma training and certification classes for six sigma professionals such as, lean six sigma, black belts, green belts, and yellow belts.
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