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Thinking of Becoming a Secret Shopper?

Apr 23, 2008
Secret Shopping began back in the 1940's when it was used as a mechanism to measure employee integrity and although the processes have changed out of all recognition over the years, the basic principles still remain the same today.

Secret Shopper or Mystery Shopper programs as they are sometimes called, have been used for decades by some of the world's largest corporations and franchises and shoppers can earn a good part-time income of anything from $10 to $40 per hour. Some even manage to work on a full-time basis and can potentially earn up to $50,000 or more per year.

Secret shoppers are just ordinary people doing what might seem to be an extraordinary job. You have to act just like you were a regular customer, whether it is in a department store, a hotel, a restaurant, or even on a weekend away...yes, you will even get the chance to take a vacation at someone else's expense. What you then have to do is to provide an accurate and unbiased report to the secret shopping company detailing the good and the bad things about the service you have received.

As a Secret Shopper you will be encouraged to be objective and be able to present both negative and positive opinions based on industry standards. For example, a shopper may be asked to purchase a specific product, such as a hamburger from a fast food restaurant, and then fill out a detailed form concerning the experience. Don't be disheartened though, your next assignment may be to spend an evening or even weekend at a luxury hotel.

It is really easy to become a secret shopper. The first step is to find a reputable secret shopping agency to work for, you will find many on the internet. Once signed up, you will then be allocated assignments in line with the preferences you will have stated on your application. Your earnings can range from $8 to $10 for a fairly basic assignment, like buying a hamburger, up to $20, $50 or even $100 for extremely complex jobs.

You will need to develop the skill of being able to write up a detailed account relating to your shopping experience. You will also need to be objective and pay particular attention to the specific questions that your agency will have requested you to answer. If you work hard on this particular aspect of the job it will pay great dividends in the long term as you will find you are offered more interesting and better paying assignments in the future. Building yourself a good repuatation is extremely important if you want to earn a good and regular income form your shopping activities.

I am often asked if any special tools are required to become a secret shopper?, and the simple answer is No. The only thing that you will really need is access to the internet and I guess that as you are reading this report online then you already have this. There are a few items however, that you may already have that can be a great help. A digital camera for example can be very useful, but don't get caught taking photos or your cover will be blown!. Also, a small tape recorder could be very useful, particularly if you use it to record your thoughts as soon as you leave the store. The more tools you have at your disposal, the easier and more effective your shopping assignment will be.

The tremendous benefits to be realised from secret shopping are now being recognised by Companies all around the world. They recognise that for them it is a great way to improve their customer service by using the services of a secret shopping agency. Most major companies including Hotels, Retail Chains and airlines now provide people like us to make a great second, or even first income.

Secret shopping is not a 'Get Rich Quick' scheme. It is however a rewarding and enjoyable way to make money, particularly if you are like many people in this world who actually enjoy the shopping experience. It is of course even better if you are able to do it at someone elses expense. Many people have proved that it is possible to make a full time income from secret shopping and even if you only want to work on a part time basis, you can still earn enough to pay for that extra special holiday or pay the car loan off and you even get to have fun while doing it!.
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Discover all the tips and tricks to help you become a succesful secret shopper and find companies that hire secret shoppers
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