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Traits Of Quality Transcription Services

May 24, 2008
Various transcription services from a medical transcription company can help your healthcare organization improve internal workflow and data management, enabling physicians and doctors to obtain high quality reports in a short period of time. Today's transcription services range from dictation capture to web data management, so that your healthcare organization can retrieve accurate, timely data at a touch of a button. Finding the right medical transcription company to work with may take some time, but there are some distinguishing qualities to look for during your search. Here are some key traits of quality transcription services:

1. Guarantee of HIPAA-compliance. Ensuring that all patient data is archived and stored in a secure place is an essential part of the medical coding process, but not all companies can guarantee that their service are HIPAA-compliant. All transcription services must comply with today's healthcare laws and regulations that govern data management; find out if the prospective medical transcription company has made HIPAA-compliance a top priority.

2. Dedication to fast turnaround times. Today's doctors and healthcare professionals need accurate information quickly; medical transcription software now makes it easier than ever for coding specialists to capture the data and convert into the appropriate format within a few short hours. Most transcription services can be complete within a 24-48 hour time frame, so learn more about anticipated turnaround times.

3. Customer service and support. A medical transcription company that offers customer service and technical support can provide you with dependable services and make it easier to keep up with your projects throughout the week. If you're having technical difficulties with transmitting data to the company, or simply retrieving files after the reports are made available for download, the customer service and technical support centers can help you fix any issues that may arise; this results in improved efficiency overall.

4. Competitive rates. Some medical transcription companies charge per line, while others may charge by project depending on the types of services you need. Outsourcing transcription services overall can be a cost-effective way to manage your budget, and a transcription service provider should be able to extend a quote to you during the initial consultation.

5. 24/7 availability. When you are working with outsourced medical transcription company, you can count on immediate customer service. Since many doctors work around the clock, they may need help with specific documents and custom reports at a moment's notice; outsourced medical transcription services provide more flexibility for the round-the-clock schedules you can receive quality, well-formatted reports quickly and easily.

6. Efficient downloading and document retrieval options. In most cases, the final reports can be downloaded immediately after completion through an e-mail client or dashboard interface set up for your healthcare organization. Some medical transcription companies also make it easy for doctors and healthcare professionals to receive transmissions of reports on a handheld device or directly to their computer station. Having different options available can help you find the right match for your organizations' needs.

Transcription services available from a medical transcription company can make the entire dictation-to-reporting process smooth and efficient. Choosing a company with these six key traits can lead you to a dependable and reliable business to manage all your needs for the long-term.
About the Author
TransDyne is the new standard in digital medical transcription service and electronic charting. TransDyne utilized its extensive background as an information technology company to develop a system that electronically receives/sends dictations and medical transcriptions over the Internet to save time and money. Visit TransDyne
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