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Management & The Business of Change

Jun 8, 2008
Management is crucial in any business, and the management of change is particularly important. How you manage your business is important in determining its success. Even if you put your heart out in what you do, if you don't manage your business well, then there is nowhere to go but down. You may be passionate about what you produce or manufacture but if your staff feel that you don't manage them all too well, then there will be no support from them, and that's not good news for you.

Always re-evaluate your business management from time to time. Are you doing it the right way? In order to do so, you must be open for change. Improving one's management requires great skill and knowledge. A lot of people actually need some training in order to better manage their business. Let me tell you how you can improve management in your business by embracing change.

If you feel that your business needs some improvement, then you know there has got to be some change in the way you manage things. If you think your business is changing from doing well to not being able to meet its goals, then you know that you also need change to reverse the situation and meet higher goals for the business. Understanding what kind of change you need is the key to a great transition. You don't change your way of management overnight. You also don't change in just a short time. You need to plan it out, just like planning out a business of your own.

In order to improve management of your business, you must understand the dynamics of change. For you to manage your business differently, you have to take things one step at a time. Firstly, you need to know that when you start changing about how you manage business and your staff. You will initially feel awkward and self-conscious when you start the change process. Few people like change, particularly if they have been used to a stable environment and doing things the same way for more years than they care to remember.

Perhaps that is part of the problem: things have been done the same way for too long and your business is falling behind others that are adopting good management techniques and quality managements systems in a modern world. Such systems are more relevant in online business as in a traditional offline company due to the speed that the internet is moving at. Unless you roll with the wind, you will get stuck and your business will become stagnant.

However, do not change just for change's sake. Determine HOW your business or management style should change. Analyze your business and determine where things are going wrong. There are business tools available to help you such as cause and effect analysis, turtle diagrams, fishtail diagrams and so on. You should determine what changes will be effective once you have identified at least some of the problems, and then put the required changes in place.

Remember, it has already been stated that most people do not like change, and therefore tend to resist it, particularly employees who have to implement the changes you have proposed. Good management will understand that the way to overcome this is to involve the employees in the analysis and proposed changes, and if possible lead them to propose the changes themselves.

In fact a good manager should have to impose nothing on employees since they will have been led to proposing all the changes necessary to improve a company themselves. That is good management; a manager that has to impose changes is a bad manager who does not understand the psychology of employees.

Try to understand that when changes are imposed, your employees' initial reaction would be to focus on what they need to give up. This may not be a good thing for you. But in order to manage your business better, you must direct you and your staff's attention to what they have to embrace and how it can benefit them and the company. Turn their attention from the things they have to say goodbye to, to the things they have to welcome. This is made easy if the staff and workforce have agreed to or better still, suggested the changes themselves.

Nevertheless, no matter who suggests the changes, people can only handle so much change. If radical changes are required, implement them in small amounts: otherwise your employees will react even though they themselves were responsible for suggesting the changes. Too much change is as bad as none, so make sure that you don't overwhelm your employees with too many major management changes at once.

Change is good for a business, but it can be bad if the workforce feels that they have been omitted from the decision making procedure. Make them part of it and you will have a better chance of implementation. That is good management at work, and a call for change can be handled the right way or the wrong way. Good management knows the right way, and understands the importance of the management of change.
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