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A Guide To Home Based Answering Service

Jun 21, 2008
There are a lot of small businesses who work and operate from home and almost everyone needs a telephone to get calls. Now their needs do not stop there, it actually starts from there. The home based entrepreneurs' ability to respond to customers is hindered if he is also doing several other things like developing business contacts or writing grant proposals.

He is hard pressed for time and cannot respond to phone calls all the time especially when he is travelling or meeting clients. But he also knows that any missed call is a lost opportunity and may cost him huge business loss in terms new clientele. This is where you come in. Home based answering service is the bets kind of home based business you can start with very low start up costs.

The businesses seek various solutions like virtual assistant or answering service or even both rolled into one. The other phone based service is the survey opportunities for companies or it can be simple recruitment services.

Being a virtual assistant usually is the first step whereby you manage not only incoming calls for the businesses but also call for appointments. As an assistant you also take care of travel arrangement for employees and practically live the life of a secretary though physically not in the office. Your work frees up time for business owners to concentrate on business building tasks rather than answering phones.

The basic essentials you need is professional representation of the company and also you will need a few phone lines. You expand to switchboard type facility once you have more clients.

Most companies want to have providers that offer inbound call answering services which may suit their needs to a point and they need not look for other services for which they may need to go to some other provider. Looking for other provider then is gain time consuming plus they will be dealing with multiple providers. So, from the start make sure that you have all the services together in a package.

The other important is that companies will try out the service first before appointing a provider. All of the providers give a free trial to companies. This will be the true test about your services and the call handlers that you employ.

In this business you can definitely succeed once you have the professional approach and have great interaction with clients. Once they trust you then the business automatically flows in.
About the Author
The author runs a website advising small business about small business answering service. He helps people start home based small business answering services.
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