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Panasonic Real Pro Elite EP-3222 Shiatsu Massage Chair Review

Jun 26, 2008
Our goal is to present a potential massage chair purchaser with an unbiased, thorough and comprehensive review of the Panasonice Real Pro Elite. We have developed a 5 category system to evaluate a massage chair. We give equal weight to each category and give 0 to 20 points rating and then add them up to present an overall score. Our categories include Warranty & Customer Service, Comfort/Ergonomics, Ease of Use, Features and Massage Therapy. This systematic approach forces us to a disciplined method of evaluating a massage chair to help guide anyone looking at massage chairs. The Panasonic Real Pro Elite EP-3222 shiatsu massage chair price is in the Luxury range of $4,000 to $5,000.

Warranty & Customer Service: First is how the manufacturer rates in both warranty coverage and customer service. The manufacturer needs to stand behind its product. Panasonic gives a 1 year labor, 1 year parts and 1 year in-home service as well as 1 year shipping. Panasonic puts a machine life cap of 1,000 hours of use. Panasonic gives a short warranty combined with the 1,000 hour cap (for heavy users), the warranty rates as ok. The electronics company's such as Panasonic (or Sanyo) like to sell extended warranties. Panasonic offers in-home technician service and will pay for shipping for the first year. Customer service is through your retailer. Service times vary on the service center location. Overall Rating for Panasonic warranty and customer service is 15.

Comfort & Ergonomics: The comfort and fit of a shiatsu massage chair is important. Otherwise, the chair will only be used for massage. The chair back and armrests of the Panasonic Real Pro Elite are comfortable and the upholstery is well padded. The head pillow is soft and the thickness is appropriate. The footrest is comfortable, but cannot be adjusted. If you are 5' 10" or more, then your knees must be bent when the footrest is raised. This is the least ergonomic part of the chair. The average person in the US is taller than in Asia, so the footrest can be an issue. Our rating in this category is 17.

East of Use: Massage Chair manufacturers are adding more technology and features into their chairs every year. Users need to be able to quickly, easily and intuitively understand how to use the product. The Panasonic Real Pro Elite has many advanced features as well as manual options. The main remote control has the auto programs in an easy to use location. The manual controls are located inside the side panel of the remote control. Overall, this remote is fairly intuitive. The Panasonic Real Pro Elite comes with Voice Guidance which can be helpful, but usually only in the beginning or for new users. Another good feature is Focus, which enables the user to repeat the massage that just occurred. It is a repeat function, which is great if you have an area that you want to concentrate on. The Panasonic Real Pro Elite is a 17 in Ease of Use.

Key Features: The important features of the Panasonic EP-3222 are the Swede-Atsu which is designed to replicate the techniques of a massage therapist, 33 airbags in the lower body air massage system and the back rollers cover 185 square inches. The Swede-Atsu uses rubber massage heads to replicate the stoking of the palms of the hand, pressing by the heal of the hand, and kneading with the thumbs. The expanded back coverage to 185 square inches is impressive to cover your back thoroughly. Panasonic packs a whooping 33 airbags into the Real Pro Elite. There are 3 lower body massages including Grasp, Auto and Squeeze. There are a number of impressive features included in the EP-3222. Overall Rating for the Panasonic Real Pro Elite for features is 19.

Massage Therapy: The massage functions are included in the Real Pro Elite EP-3222 includes Four 14-minute Pre-Programs, One 5-minute Quick Program and One 14-minute Self Program has 4 full body automatic courses, 5 massage speed settings for a total combination of 14 massage courses. The automatic massage functions include the following: Shiatsu, Gentle, Deep and Refresh. Panasonic equips the EP-3222 its exclusive Swede-Atsu massage system providing a thorough and realistic array of massage therapy choices. The lower body has 33 airbags of coverage and three programs to choose from. This shiatsu massage chair provides good tension relief for the lower body and increased lateral coverage on the back. Overall Rating for the Panasonic EP-3222 massage recliner for massage therapy is 19.

The Panasonic Real Pro Elite was just reviewed in 5 categories ranging from warranty to features to ergonomics. How does the Panasonic Real Pro Elite Score? Based on the 5 categories the total score for the Panasonic Real Pro Elite is an 87/100. The Real Pro Elite massage recliner provides a comprehensive and thorough full body massage. Just be wary of the warranty coverage and consider purchasing an extended warranty for further protection. Also, taller users have to compromise with the footrest which does not extend. Other than that, Panasonic integrates some solid technology with therapeutic massage benefits into this luxury shiatsu massage chair.
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