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How To Pave The Way For Six Sigma Quality Deployments

Jun 25, 2008
The commonalities basically are prescribed procedures that every business organization needs to follow in order to ensure the success of the ongoing project.

For better understanding, let's try to shed some more light on this topic.

Ensuring Top Management Support

This is necessary for every Six Sigma quality deployment project, irrespective of the size or type of business. Although most of the deployment-related work is done by ground staff, top management support is still required because bare essentials such as procurement of funds, men and material can only be provided by the top management.

Top management support is also required for providing the right guidance to managers and deployment team members. The lack of it can jeopardize the overall progress of the deployments. This is because problems and complications occur in every deployment project and, in most cases, it is only top management that has the requisite experience and expertise to devise an effective solution.

Apart from these, top management support also helps in boosting the confidence and motivation level of employees who are generally hesitant of taking their own decisions when faced with a problem.

With proper support and guidance, employees will find it a lot easier to shoulder their newfound responsibilities.

Redefining Organizational Culture

Businesses may be termed as money-making machines, but what is surprising is that each one of them has its own specific culture and characteristics. Since these are often difficult to change or alter, businesses need to consider these factors before starting the deployment process.

Most of these are based on employee beliefs, perceptions and ethics - and as such, it is not wise to make changes that might conflict with the existing setup. Employee support and cooperation is essential for the success of Six Sigma deployment projects and businesses just cannot afford to do something that might cause widespread employee dissatisfaction.

The right way of bringing about a cultural shift is to take the employees into confidence, which can be done easily by communicating to them the benefits of the proposed changes.

Creating a Detailed Deployment Roadmap

To ensure the success of Six Sigma deployment projects, businesses also need to create a detailed roadmap, listing out each and every detail, no matter how irrelevant it might seem on paper. The stakes are usually high in Six Sigma deployment projects, and it helps to take the requisite precautions wherever necessary. While preparing the roadmap, planners should also try to use simple language, charts, and symbols that employees and deployment team members might find easier to understand and interpret.

A Six Sigma deployment project is certainly not a cakewalk; but if businesses properly consider the factors described above, they will at least be able to make it a lot easier. It will also help in increasing the probability of the project's success.
About the Author
Tony Jacowski is a quality analyst for The MBA Journal. Aveta Solution's Six Sigma Online offers online six sigma training and certification classes for six sigma professionals including, lean six sigma, black belts, green belts, and yellow belts.
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