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How To Succeed In The Coffee Shop Business

Jul 9, 2008
Millions of people drink coffee each and every day so there is plenty of opportunity if you want to be in the coffee shop business. However, it is important to understand there is quite a bit of competition too. This means you need to carefully evaluate your options and your strategies so you can be successful.

Location is one of the key factors for a successful coffee shop business. People need to be able to get to you quickly and be on their way. This is especially true in the morning hours when people often want their coffee on the way to work. You have to strive to keep the lines moving so no one is upset about being late to work either.

Think about the amount of foot traffic you are going to be able to get at a certain location. This may be perfect for your coffee shop as it means people can come in during their breaks and lunches from work. This is an excellent strategy that will allow you to get people into your coffee shop all day long instead of just during the morning rush hours.

The quality of what you offer at the coffee shop is very important. People are expecting much more than what they can get at home brewing it on their own. You must use premium ingredients from the coffee products you buy to the water you mix it with. Keeping things fresh means they will taste better as well.

You can be sure customers are going to be willing to pay an extra quarter per cup for a great tasting cup of coffee than one that is just mediocre. You want to offer a nice menu selection as well. These days there are plenty of coffee drinks people are interested in beyond just a regular cup. You will get plenty of return business if they know you will make exactly what they want every time.

Each of your customers wants to have their own needs met too. In order to be successful in the coffee shop business you have to pay attention to what they want. Each of your staff members has to make them feel important. It all starts with something as simple as a smile and a friendly greeting. This type of quality service can't be missing or people aren't going to care that you offer great tasting coffee. They should always feel welcome and appreciated in your coffee shop.

Don't be afraid to take some chances with your coffee shop business. Adding some unique features can allow you to stand out from the competition. It can be in the way of special promotions, the décor, offering connections for laptop computers, and even the way you advertise your business. Search for those angles that haven't been accessed before. This way customers will be motivated to see what you have to offer.

You want your coffee shop business to be the place that people come back to again and again. If you are doing all you can to meet their ongoing needs you will have very loyal customers. You will see many of the same faces each day when they come it to get a delicious coffee drink.
About the Author
Karyn Lewis is passionate about great coffee. If you are thinking of buying a coffee shop, and avoiding the common mistakes new owners make, you can read more at her recommended at her coffee business website.
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