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Top 5 Car Dealership Traits!

Jul 18, 2008
Cars are a big deal. Most of us spend quite a bit of time sitting in a car; whether we're driving it, riding in it or just plain sitting in it! And in addition to the fact that we spend a large portion of our time there, it's also the second largest purchase in most people's lives. When you decide to buy a new car you've got a lot of decisions ahead of you. At San Tan Honda Superstore of Chandler we help our customers make those decisions. We definitely want to sell cars; it's the purpose of a dealership. But the method of selling the cars can vary greatly from dealership to dealership. At San Tan we want to sell cars to happy customers.

If you're not careful you'll discover first hand that not all dealerships have the same philosophy. A lot of car dealerships don't really care about the "eventual" satisfaction of the customer as long as they get the papers signed and the prospective customer back on the road in a vehicle; any vehicle. So before you wander into just any car lot...think about a few things that might make your car purchase a little more pleasant.

Here's the top five things we at San Tan Honda Superstore of Chandler believe consumers should insist upon:

1. Everyone likes nice people and nice salesmen are not only a possibility, but something you should insist upon. Don't accept being treated like a piece of meat dropped amongst vultures. Salesmen that seem to attack before you've even had time to get out of your vehicle and head to the front door of the dealership are not fun to work with; find a dealership that has trained their salespeople to observe the niceties.

2. Choose a dealership with an Internet division! It's much easier to research current specials and deals at your leisure online. A good dealership will not only have an Internet division with exclusive online specials, but they will always honor the Internet specials upon which you've based your purchase!

3. A good dealership will provide salesmen with the necessary training so that they don't have to resort to "bossing" their clients. Don't put up with a salesman who continuously makes pointless demands from you. They're on the job. They are there to help you. If your salesman walks away from you in the showroom with a bossy "wait here"...feel free to walk away from the showroom. A salesman who is continuously bossing you is attempting to set a pattern of obedience that will probably lead to an eventual purchase that you realize later you were pressured to make.

4. Look for a dealership whose salesmen are very knowledgeable, but not ridiculously opinionated. This is your new car; not the salesman's. So it doesn't really matter how many times he's been tempted to buy the loaded, high end model in the showroom. If you feel like looking at it; go ahead. But don't feel obligated to accommodate the suggestions of a salesman who continuously suggests vehicles that are not what you came in to buy.

5. And what about honesty? If a dealership is honest you'll never look back on your "monumental" car purchase with bitterness. Choosing an honest dealership means you will have a clear knowledge of your interest rate and payment information. Choosing an honest dealership means you will actually have the opportunity to take advantage of advertised specials. (If you are immediately told that the "advertised special" is already sold or is temporarily out of stock. Say thank you and walk away to find a dealership that actually honors their own advertising!)

Don't let a your next car buying experience be tainted by a less than stellar car dealership. It's your money. Make sure you're comfortable while you're spending it! It's the first step towards enjoying your ownership experience.
About the Author
Rebecca Worthlin has the info consumers need on the newest Hondas. With the right information and the right dealership even you can buy like you're in the know. Rebecca suggests starting at SanTan Honda Superstore .
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