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Responsibilities and Expectations for an International Moving Company

Jul 25, 2008
What country are you moving to? This is an important question in the selection process for choosing an international moving company. Someone who has experience in moving from the United States into Canada may not be the right choice if you are moving to Europe or Asia. The international moving company you select will be responsible for getting your personal belongings into your new country and handling all taxes and regulations at the border. It's essential that whoever you choose to do this has specific experience with that particular country.

What country are you moving from? Your country of origin can cause you headaches upon your arrival in your destination country. Citizens of certain nations, regardless of personal intentions, may not be particular welcome in countries that have a poor history with your point of origin. These tensions can result in delays at the border or seizure of your belongings so hiring an international moving company which is familiar with your destination and perhaps has a good reputation there can ease your passage through.

Does your international moving company have insurance? A lot of things can go wrong in international moving and belongings can be broken or damaged on a long trip by sea or air. Make sure that the international moving company you hire has insurance and will be liable for any damage or loss. Accountability is important when you are transporting everything you own to a foreign country.

Can your international moving company provide you with verifiable references? The key word in this question is verifiable. Anyone can type up a letter of recommendation and make it look official. Ask for a phone number to call for verification and make the call. Try to get a reference from someone who has actually been moved to the country you are going to and confirm that their move was handled correctly. Also, verify the physical address of the international moving company itself. Knowing where someone is based goes a long way when you need to hold them accountable.

Expectations should be discussed one on one with a representative of your international moving company before any money changes hands. Some of these are obvious. You don't expect them to break anything or disappear with your belongings. Expectations are the incidentals. Will your international moving company handle taxes and customs affairs at the border? How long will it take to get your belongings in and will they deliver directly to your home in the new country? These are actions you would expect from an international moving company but you must verify all of them before the move can begin. Expectations can turn into resentments if they haven't been put on the table ahead of time and confirmed. Make sure that everything is clear and that no questions remain unanswered.
About the Author
Nir Dotan is a writer and promoter of
Moving services, and
Omega Shipping Local as well as International Moving.
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