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Massage Chair Review: The Real Pro Ultra EP30003 by Panasonic

Jul 29, 2008
We present a review of the Panasonic EP 30003 TU. Our goal is to present a potential massage chair purchaser with an unbiased, thorough and comprehensive review of the Panasonic Real Pro Ultra. We have developed a 5 category system to evaluate a massage chair. We give equal weight to each category and give 0 to 20 points rating and then add them up to present an overall score. Our categories include Warranty & Customer Service, Comfort/Ergonomics, Ease of Use, Features and Massage Therapy. We hope this disciplined method of evaluating a massage chair will help to guide anyone looking at massage chairs. The Panasonic Real Pro Ultra EP 30003 TU shiatsu massage chair price is in the mid range of $2,000 to $3,000.

Warranty & Customer Service: How good is the warranty of a given chair? Do you have to buy an extended warranty? How well does the manufacturer back their product? Panasonic gives you 1 year labor and 3 year parts. Service is obtained through your retailer or via national service centers. Obviously service varies substantially based on the retailer where it was purchased. Panasonic also builds in an machine hour counter. This enables Panasonic to provide 1,000 hours of warranty coverage. Once the counter hits 1,000 hours, then the warranty ends. To match other manufacturers, you may want to purchase an extended warranty. We give a rating of 16 in this category.

Comfort & Ergonomics: Ergonomics is the practical element of design for comfort and fit of the body. The massage chair is built for relaxation, so the design must assist in getting the user comfortable and within reach. Panasonic takes ergonomics serious and does a solid job with the Real Pro Ultra. The back pad is plush, with an adjustable head pillow. The armrests are padded. The remote is fairly simple and intuitive for a massage chair. One area that is lacking is a footrest extension. This chair was not originally designed for the American market, so taller users may not fit as well. We rate this chair as a 17 for ergonomics. The head pillow can be adjusted to fit different heights of users. The arm rests are padded and are fairly wide. The footrest does not extend, so this can be problematic for taller users. Taller users would have to bend their knees to get a foot massage or extend the footrest horizontal to and put their legs through. Our rating in this category is 17.

Ease of Use: With more and more features, options and choices being offered in massage chairs, ease of use is important. Some remote controls are clustered with a mind boggling array of controls. The problem is to learn all these options. The top manufacturers design controls and adjustments to be intuitive and easy to understand and use. Panasonic has vast experience with electronics and uses that to keep its controls simple and intuitive. The control is well designed and the descriptions accurate to keep learning fast. We rate it an 18 for this category.

Key Features: 2 of the best features of the Real Pro Ultra is the reflexology foot massage and the Junetsu massage. Most people do not yet understand the importance of the feet in massage therapy. When stress is put on the body, the body activates the hands and feet for action. The major organs then gear up to for support. Reflexology foot massage helps to reverse this process. The Panasonic EP 30003 comes with reflexology foot massage that helps relax the whole body. The other important feature is an ultra fine kneading called Junetsu. Small circles are made with firm pressure. This provides a penetrating and deep tissue relief. We rate this an 18.

Massage Therapy: The lower body air massage has 14 strategically placed air bags. These air bags cover the calves and feet. It also includes the foot reflexology massage. The really fine kneading is a new feature by Panasonic called Junetsu. This massage penetrates deeply providing effective relief. At the top of the control there are 5 automatic programs which include: Refresh, Shiatsu, Deep, Swedish and Stretch. You can also select from 4 manual massage techniques and choose 4 manual massage courses. Manual controls include tapping, kneading, rolling and combination. This midrange model scores a 19 rating.

How does the Real Pro Ultra stack up? We give an overall rating for the Panasonic EP 30003 an 88/100. This is a solid chair for the midrange market. The fact Panasonic included the Junetsu massage in this model is great. It is offered in their higher end models as well. The remote also comes with a voice guidance for those unwilling to read. The warranty is one area that most likely needs an extended warranty. Taller users need to see how well they fit, since the footrest does not extend out. Otherwise, Panasonic has done a good job for this massage chair recliner.
About the Author
Continue your exploration for a Panasonic Massage Chair. Browse our massage chair reviews, articles and other featured items. See our best Panasonic Massage Chairs and other top brands like Sanyo, Omega and more.
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