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Web Design Australia - Everything You Need to Know Before Picking a Web Design Company

Aug 12, 2008
At some point in time nearly every person that has a serious business in Australia is going to have the need for web design in Australia. A good web design is essential for not only gaining new customers, but giving your business credibility. Pick the right web design Australia company and you can be on your way to e-commerce domination, pick the wrong web design Australia company and you could not only lose credibility, but lose prospective new customers.

Here's a list of qualities you should be looking for in a web design company:

1. Portfolio - The second I click on a web design company's website I look at their portfolio right away. By looking at the portfolio I can tell within 5 minutes if I want this company to be in charge of my web site design. A previous customer's work is a great tool to gauge how your company's web site design will turn out. If the project is large and the web design company approves, I may even contact previous customers to ask questions such as customer service, revision allowance, and overall if they were satisfied with their project.

2. Fee's - One thing I've learned about the service industry online is the fees are literally all over the place. I've paid thousands of dollars before for simple web designs to be completely and utterly disappointed, but at the same time I've paid a couple hundred dollars and received work that should of cost thousands. My advice to you is to look at the fees but always think about negotiation. Every web design company wants new customers and will work to please you.

3. Turnaround time - Turnaround time is a factor that you should look at right away. The average time I've seen for web design projects is around 7-25 days. I've seen some companies quote ridiculous turnaround times of five to six months or more! I'm sorry, but after five or six months it's hard to keep motivated to still complete the project when the web design is done. I highly recommend only doing business with companies that can complete your web design in less than thirty days. It's good to have some sort of documentation that your design will be completed in 30 days or less.

4. Customer Support - Right away you should be able to tell if your experience with the web design company is going to be pleasant or unsatisfactory. Ask them what their policy is on checking status of work as well as revisions after the work has been completed. If the web design company refuses to allow limited revisions after the work has been completed then I recommend going elsewhere.

Often times, the customer and web design company must work together as a team to create the vision the customer has drawn in their head. Remember, most web design companies are great and will support you at every step of the way, but there are bad apples out there so be aware and choose the right company the first time!
About the Author
Steve E. is the owner of Dead Pixel Media, a web design perth company that specializes in web design for small companies in Perth, Australia.Learn more about web design Australia and Dead Pixel Media's professional services at www.deadpixelmedia.com
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