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It Training Starts With Need Assessment

Aug 15, 2008
It is more than apparent that information technology is needed in any business or company. In accordance with this realization, IT training is then deemed as equally necessary as the IT application itself.

IT training basically refers to the workshops and seminars that aim to equip individuals with knowledge and skills in using IT applications. IT training varies in specialization and focus. It also has various levels and categories of IT skills. As such, before availing of any specific IT training, the company should first conduct a training needs analysis or TNA.

Conducting a TNA before arranging for any IT training will make sure that the company gets the right teaching that is necessary for the business operations. It will also make sure that the training provided will answer the current problems or situations of the employees when it comes to business processes. Moreover, a TNA will ensure that the training to be conducted will be cost-effective.

The goals of a TNA

A typical training needs assessment aims to analyze whether the IT training is really necessary for the advancement of the company. It will also determine the reasons why such type of training is required for which specific group of personnel. The assessment will also identify what should be the content and scope of the training, particularly the level and types of IT skills that are necessary for the business operations. Finally, the analysis will define what should be the expectations and the outcomes of the training.

The various stages of the TNA

Identification of the problem:

The first stage of the TNA requires the HR and the administration to determine what business issues should be addressed. It aims to identify what are the pressing difficulties that the current IT set-up of the company is facing.

Assessment of the needs:

This is the part where the results of the data gathering are reviewed and analyzed in order to fulfill the goals of the TNA. This is where the identification of the scope of the training, the people to be trained, and the expectations from the training will be made.

Development of the training plan:

This is the last stage of the TNA. This is where you will devise the IT training plan in accordance to the results of your assessment. Included in this stage is the formation of a training outline- from the timeline to the various stages and steps.

Construction of the TNA Plan:

This next stage requires the HR and the administration to devise the clear steps on assessing the needs of the employees when it comes to IT. This plan will basically include almost every employee in the company. It includes the identification of the timeline for the TNA, the participants for the TNA, and the processes by which the TNA can be completed.

Implementation of the TNA plan:

This stage signifies the part where you gather information. Most of the time, this involves a review of the performance and productivity of the staff in relation to their present skills in IT and the equipment that they are using. This also includes interviews with the administration personnel, as well as staff meetings where the employees can voice out their views about the IT training.
About the Author
New Horizons Northern Ireland is a class leading IT training company specialising in Microsoft and Adobe training such as Excel, Word, Access, Dreamweaver and Photoshop training . Comm-Store.co.uk is a leading supplier of IT equipment including Data Cabinets and Cat5e Cable.
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