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Product Review: Panasonic Real Pro Ultra EP 30003 KU

Aug 23, 2008
This is a massage chair review of the Panasonic EP 30003 shiatsu recliner. This is the new line of recliners called the Real Pro Ultra by Panasonic. This review will point out some of the important features, warranty coverage and specifications of this chair. The EP-30003 is a mid range model in the price range of $2,000 to $3,000.

Let us first take a look of the warranty of the EP-30003. The warranty coverage is your protection from defects from the factory. You want strong warranty coverage since it protects you from unknown problems in the future. This is a big ticket item, so it is important you get trouble-free enjoyment for the amount you are paying. Panasonic provides a 3 year warranty on the parts. You get 1 year on the labor with 1 year of shipping expense covered for parts if needed. Also, in home technician service is now available from Panasonic. You can get an extended warranty to match the major chair manufacturers but at additional cost. It is recommended that you get the extended warranty.

The features and options included in massage chairs are ever increasing. This means the controllers for these chairs become more complex. Therefore, ease of use is a key factor, since many features will not be used if they are not intuitive. Who has time to read the manual these days? Panasonic has deep experience in this area since they are a large electronics company. As such they include a helpful voice guidance system to navigate you through using the features. This is helpful in the beginner or for first time users. The remote is cleanly designed and fairly intuitive to use. The self programs take some getting used to, but are worth the effort. The remote is not very cluttered compared to many we see, which is a good thing.

There are two important features of the EP30003 that we would like to point out. Of course, there are many more, but we won't cover everything in this review. One of the more relavant features for Americans is the leg rest extension. The leg rest can be adjusted out to better position the areas on the legs. Also, this helps individuals that are taller to better fit in the massage recliner. The other innovative feature is a new massage technique. Panasonic has developed the Junetsu massage. Junetsu means ultra fine kneading in Japanese. This Junetsu technique uses small circular motions. These small circular motions are used in conjunction with firm pressure to penetrate through the muscles and to the surface of the bone. This is a great addition to the shiatsu and Swedish massages already offered in this chair.

We get a lot of feedback from customers that most massage chairs are not very attractive. For the most part, this is very true. Panasonic has been guilty of this and produced many industrial looking versions of chairs. Unfortunately, the EP-30003 is somewhat industrial and lacks many designer looks that a few manufacturers are getting right. Looks aside, the Real Pro Ultra is comfortable to sit in when not being used for massage. The head pillow is soft and plush. You can adjust it so that it is positioned for each individual. The armrests come with thick padding and are comfortable. The back pad is made from a surprisingly soft synthetic leather.

This is perhaps the most important category, since the massage makes or breaks the chair. The Panasonic EP-30003 comes with automatic and manual programs. For one touch convenience, select from four 15-minute Pre-Programs, One 5-minute Quick Program. The Pre-programs or automatic programs include Shiatsu, Swedish, Deep, Stretch and Quick. Shiatsu is for severe tightness and tension; Swedish is for gentle invigoration and enhanced blood flow: Deep is for mild tightness and tension; Stretch is for a refreshing stretch of the lower body; Quick is for a variety of techniques in 5 minutes. Manual massage techniques include: Junetsu, Shiatsu, Swedish, Knead, Stretch, Tap and Full Roll. The lower body air system covers the calves and feet only.

The Real Pro Ultra is the new series of massage chairs by Panasonic. The EP-30003 is the entry level lounger at the mid range price level. We like the Junetsu massage techniques for its deep penetration capability. This is a great innovation included in this chair. The aesthetic design of this chair is its only major issue with us. The quality and reliability of this chair is pretty solid. If you are looking a mid tier massage chair, this is definitely worth your consideration.
About the Author
Learn more about the Panasonic massage chair series Real Pro Ultra at Massage Chair Warehouse. We have the best brands from manufacturers like Omega, Panasonic, Sanyo, Human Touch and more. Read our reviews, articles and features.
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