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Fight Spam With Approved Sender Lists

Sep 3, 2008
By performing periodic reviews in your email program, it is possible that you can help prevent false positives from infiltrating your spam filter. Those email addresses which are currently on your approved sender list won't be flagged as spam when you begin to use Postini Email Protection. Although this is true, some unapproved senders are still able to send fake emails with phony sender addresses to get through the filter and put spam in your inboxes. You may be able to reduce the number of messages that get through the spam filters by checking your approved sender lists on a periodic basis - that is, from time to time, preferrably on a set maintainance schedule.

Here we offer some recommendations for Administrators of email mail servers. Following these steps can help administrators reduce the overall amount of spam which is received in their company accounts. In the end, spam contributes to a waste of time in a company, creating an environment where even valid emails are distrusted, breaking down the effectiveness of this important form of business communications. It's also a major complaint among email users, so as an administrator, keeping company emails free of spam can really reflect well on your abilities and value as an Internet professional.

To change an organization in the approved senders list, first select the organization in the administration console. Then, in Org Management, click on the 'Sender Lists' to view the list of approved senders. Finally, select sender and click 'remove' to remove.

To view an individual user's approved sender list, first find users in the administration console under 'Users.' Next, to view the user's sender list, click 'Sender Lists' in the 'User Overview' page. Finally, select a sender and click 'Remove' to remove them from the list.

Now here are some recommendations for End Users, or other users who manage a single account or just a few. It involves going into the message center to add and subtract approved senders from your approved sender list. Most individual end users revere their email inbox as private space, and have a strong negative reaction to unsolicited email spam which is sent by fake senders. By following the tips below, you as an individual end user can reduce the amount of spam in your inbox, honing in on the signal and cutting out the noise, making email communications more effective to use. It involves saving senders in the sender list and deleting others. This will help reduce to senders to real people in your life who have real things to communicate about with you.

Using the Message Center, follow the steps below to better manage approved sender lists. Begin by logging in to the Message Center. Next, click 'Junk Email Settings' - top left corner. Then scroll down to 'Sender Lists.' Just add an email address or domain to add a sender and click 'Save to List.' The next step is to select a single sender and click 'Delete from List' to remove a sender. Finally, to add colleagues, friends and family to your approved sender list and their messages will get through.
About the Author
Nick Pegley is VP Marketing for All Covered: Technology Services Partner for Small Business, providing disaster recovery solutions and technology services in 20 major U.S. metro areas.
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