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Spa and Resort Management Career Guide to Making it in the Spa Industry

Aug 17, 2007
Just because spas offer its customers full relaxation and respite from the daily stress and hustle and bustle of the metropolis, it doesn't necessarily mean that the people working behind it are on Zen mode 24 hours a day, seven days a week. In fact, managing a spa or taking on a spa career comes with as many guidelines and technicalities as the average Windows operating system. While it may seem odd that we compare something deemed stress-relieving to something a little stress-inducing, this is the reality. A spa is considered a place for rest, but this only applies to the customer. For the people behind it, a spa is busy one-way street.

If you're thinking about entering the spa world and taking on a career as an aesthetician, therapist, manager, or whatever, do not be disheartened just yet. Sure, while it's true that running a spa is quite stressful, it can also be very rewarding.

A Growing Industry

Statistics shows that the job opportunities in the spa industry are among the fastest growing in the world. This is not a surprise especially with the rising population, growing consumer demand for physical excellence and beauty and quadrupling personal incomes all over the world. This is what globalization has done to most industries and, luckily, the spa world is among those that are likely to reap the greatest benefits.

It is for this reason that a lot of people are entering training programs to become manicurists, massage therapists, cosmetologists, barbers, electrologist, skin care specialists, and the like. Schools offering such courses are popping up everywhere, each offering a distinct style that when put together have only one thing in mind, that is, customer satisfaction. A spa's greatest goal is to make each one of its clients happy when they step out. A spa is every distressed urban jungle hound's wonderland and nirvana.

Easing the Worry Out

As mentioned, a spa's goal is provide pampering. Thus, if you are seeking a career in this industry, you must also have this goal in mind. Sure, while the job opportunities in this industry is growing at an alarming rate, you must also know what you're getting into and, at least, enjoy what you're doing. For how can you ensure complete customer satisfaction when you yourself are not having fun in the process?

You see, working in a spa entails a job that entails touch and personal interaction with the client. Hence, a sunny or at least serene disposition is required of people who hold spa-related jobs. When customers go to a spa, they expect to be treated like royalty and positive energy. That's why even if you've had a huge fight with your significant other right before you went to work, this should never reflect on how you perform your job.

Indeed, it is probably safe to say that spa employees are the best actors in the business industry, next to sales people, because their work requires them to temper their feelings and set aside their personal lives while they're doing their jobs. As an effective spa therapist, you must be able to ward off the negative and wear the positive while you're on your shift. This is quite challenging. However, if you do want to succeed and thrive in this industry, you should be prepared to do this once in a while. Otherwise, don't have this job at all.

Service is Key

If you love what you're doing, it will be easier for you to become good at it when the time comes. While money is key motivator to performing well, it should not be the only reason why you'd want to work in a spa. You can channel all your negative energy into taking additional spa-related courses and, instead, challenging this negativity by trying to advance in the field. For instance, if you're the resident hairdresser, you might want to vent your frustration by enrolling in advanced hairstyling classes to further your career.

The key is to channel all your doubts into something that's productive and constructive, and toward something that would help you grow further in your chosen field. This is not exclusive to spa careers, though, as you should practice this with any situation in your life.

The sooner you decide that you want a career in the spa industry, the better, because you will get an early headstart in terms of training and getting the right mindset. Just because working in a spa entails working in a quiet environment that doesn't seem to have known conflict during its lifetime, it doesn't mean you have to scrimp on the preparations. Again, because the spa industry is turning global faster than you can say, well, 'global', you must learn to ride with the times and get all the training you can get your hands on.

Of course, as with any career, you should know what you're getting into before you 'decide' that a certain job is right for you. A spa career is no walk in the park. It will stress you out. However, if you find that this is your calling, that you are meant to be in the service industry, then you should exercise all means possible to get it done and done well.

If you need more advice on whether a spa career is perfect for you, assess your personality first or seek the advice of a career counsellor. You never know what's best unless you take an outside looking in approach to your career options. Or you could go visit a nearby spa and observe how its staff and crew operate, and note how well they keep their composures and energy despite the entire day's backbreaking work load. After that, if you still think that you're fit for the job, then by all means, go for it.
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Freelance writer for over eleven years.

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