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The Promise: Developing Your Company's Brand Message

Aug 17, 2007
The business world is all about first impressions. If a customer likes what they see right away, they are likely to engage with your internet marketing efforts. That first impression is the essence of your brand message. It's the promise of what a consumer will encounter when dealing with your company. Create a compelling message, and you will entice potential customers to dig deeper and explore what your company has to offer.

How to Develop a Strong Brand Message
Begin by identifying your target market. Your branding strategy will depend heavily on this factor. Obviously, you will choose different messages depending on whether you are marketing to wealthy, retired men or adolescent girls. Your brand message goes even deeper than that. Your brand message is, in essence, a promise to your audience. Your brand message is the entire experience a consumer has with your organization.

So how does this promise tie into brand development? The spending habits, interests, age, gender, education level, and many other factors will play into your branding plans. If a hefty portion of your potential customers read the New York Times, the promise of your brand will be an upscale, intellectual experience. If they are a more tech-savvy bunch, making your brand hip, fast, easy and one step ahead of everyone else will hit the mark there.

Once you know who you are trying to speak to, you have to figure out what you will say. Decide what makes your company unique. What distinguishes you from the other guys? What compels a customer to choose you instead of the competition? Developing those unique selling points (USPs) will help you put a face to your company. Choose those stand-out qualities and focus on them in the branding process.

Getting Your Brand Noticed
Your brand, the promise of your company experience, exists only in relation to your consumers. There are two primary ways to realize this relationship: the visual approach, and the verbal approach. The visual approach involves the "look," a strong visual identity that will be recognized no matter what the context. This includes logos, colors, layouts, images, any graphic representation of your brand and its message. Remember: what the eyes see, the brain remembers. Whether it be an identifiable font or a memorable graphic, the visual side of branding has become increasingly important in our media-saturated culture.

The verbal aspect of branding is directly connected to the visual. It also needs to stand on its own; especially in the context of article marketing, where the visual aspect is largely absent. The verbal message of your brand becomes even more importance when separated from the visual.

Establishing a strong voice and style for your company is critical. Everything you write -- whether articles, press releases, site content, emails to your affiliates -- is written in the same voice and style. Once you've established a strong verbal identity, consumers will begin to intrinsically know that they are reading something from your company.

The verbal brand often includes trademark phrases, a standard lexicon for job titles and departments, and an overall tone in everything your company puts into words.

A tagline is another effective way to solidify your brand message. Think of Taco Bell's recent tagline, "Think outside the bun." A strong tagline presents a vivid summary of the USP of the company. Something clever or catchy will stick in the memories of customers the same way an attractive logo will.

Marketing With Confidence
A devotion to the promise of your brand displays a devotion to your customers. It also shows that you have confidence in your product. Consumers will perceive that confidence and subconsciously internalize a feeling of trust for your brand. That positive gut-reaction is the sign of a successful brand. A creative, confident brand is generally the face of a creative and confident company, and that is something any customer will appreciate!
About the Author
Carol Palmatier is the brand manager at Article Marketer, a highly popular article distribution service. Take advantage of the power of article marketing to build your brand identity.
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