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VoIP - Phones Of The Future?
In this age of ever changing technology, communication has evolved and the way we choose to keep in touch with one another has multiplied. Letters have been replaced by texting and instant messaging and conversations tied to a telephone have become integrated with computer technology. We take a look at VoIP phones and their impact on a communications revolution.
A VoIP phone uses an IP network to create a voice connection. IP networks will be familiar to most as the way we access the internet. The benefits of using this type of connection for communication are in the low cost and ease of application. For many families that live apart, especially overseas, this type of communication offers an alternative to often costly methods using landline communications technologies.
Before these phones were available, landline telecommunications companies often cashed in on the demand for audio communication. This was before internet connections bought people together allowing live correspondence via instant messaging services, and of course the convenience of email applications. As a species though, we like to communicate in person and as the new type of phone came on the market it was quickly taken up.
The services offered via VoIP phones also outdo standard landline based phones on many levels. Because the phone is connected to a computer network and can access computer technology, there are a variety of applications that can be utilised for greater communication. Menu systems, complex address books and data bases combine with sophisticated conference calling options.
The unified systems are also a preferable option for many businesses, allowing cost effective in house communications. The difference between communicating over an internet protocol and making calls via a telephone network is in the way the customer is charged for usage. A VoIP call is billed according to the amount of data transmitted, whereas a standard telephone call is billed for the duration of the call.
As voice data is relatively small compared to other types of data that are sent via network connection, the cost is incredibly low, especially compared to the costs incurred via a telephone line that charges per minute. But with mobile phones becoming more prolific, will VoIP phones remain a part of modern day communications devices?
In all probability, this type of communication will grow and remain within the commercial sector rather than in the domestic arena. This is because the low cost combined with range of applications makes it a convenient way to make business to business calls, whereas the average domestic customer prefers to be able to communicate on the move via a mobile network.
About the Author Dom Donaldson is a communications expert. Find out more about VoIP phones and how they can be used to improve communication in the commercial sector at Voice and Data.
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