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How Good Is Charge.Com?
It's difficult to answer this one without knowing more specifics about your individual situation. However, there are general factors by which you can effectively judge a merchant account and we can compare charge.com to these.
First up is low transactions costs. Now when I say transaction costs, what I actually mean is the total fees you will be paying to process credit card orders.
This bit should be very easy but some of the less reputable names in the industry love making it tough.
Rates are a great way for companies in the industry to get a little 'creative' with their advertising campaigns and hide some of their charges that you only find when your first statements come through. Charge.com scores very highly here.
Then you have to look at the time span that a company wants you to sign a contract for. Many companies want you to sign onto a contract that lasts a long time. This seems pointless and I cannot see the reason why they would want you to do this. Charge.com does not do well here.
So now we need to look at what kind of service they can provide. Can they offer a variety of account facilities to you. Perhaps you need to hook things up to your website and you want a special kind of shopping cart, or maybe you even want to go mobile out on the road with your sales team? You have to be sure that a merchant account provider will be able to deal with every eventuality.
So, as you can imagine what you might potentially need can go on and on, so in the end you want a no nonsense company that can be relied upon to deliver the goods time and time again. In other words, always be there to process transactions to ensure your company is taking orders. That means great customer service.
Ok so what conclusions can we make in this charge.com review?Well they are certainly well respected and we can certainly understand why as they are an extremely reliable merchant account indeed.
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