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Renters Beware - A Good Apartment Manager is Key

Aug 18, 2007
A good manager can make the difference between a dream home and a nightmare hovel. Surprisingly, most people overlook a very crucial part of the apartment-finding process when they forget or just don't think to interview the manager about whichever property they are considering. Most people don't realize what the manager does within an apartment building or complex.

Suffice it to say, a good manager is one who has their tenant's well-being and comfort as their number one priority. Think about it, if you rent your home and something goes wrong, whether it's a toilet that's blocked up, a sink that's leaking, or your carpet that needs re-stretching. These are things that your manager has to take care of; and there are plenty of horror stories. Some managers are unscrupulous and delay repairs beyond all reasonable timeframe, leaving you stranded.

How do you avoid such messy situations? Easy. Before you commit to a place, arrange a sit-down with the on-site manager and ask some pointed questions about the building's maintenance and general functionality.
* Who do you call when you have a problem that needs fixing?
* What's the standard response time to a reported problem?
Ask these questions and, when you tour you're the complex or building, look over the general cleanliness of the place. Signs of decay on the walls, for example, and well-weathered, scraggy carpets, even cracked and uneven tiles are common in poorly maintained properties. If the property is poorly maintained, even in the common living space, chances are strong that the management is less than committed to their job.

When you decide to live in rented accommodation, you need to know you've made the right choice about your living space. You need to know your interests are taken care of; that you won't be left stranded should there be a problem in your building or in the complex. When you find this kind of security and commitment from the complex management you'll enjoy a great, problem-free, rental experience.

The property manager's role is to help you with any problem relating to you home. She should also look out for your safety and general well-being and she should offer you a solid guarantee that your living environment will remain safe, clean, and healthy. A well-run apartment complex has staff dedicated to constantly improving the amenities. Upgrade features such as in-unit ceiling fans and screen doors are very desirable and will help you efficiently maintain the comfort level of your apartment while minimizing your power bill.

A final closing tip - ask your manager if you can see the "Policies and Rules" charter for the complex. You want to enjoy a quiet and cozy living environment and a good manager gains the cooperation of all the residents with a written charter. Remember it's not just the place but more importantly it's the people. Be sure to interview your property manager and guarantee that your apartment rental is a super, satisfying experience.
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