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Are Your Courier Services Out of Control?
Courier services and shipment companies are hard to control. Most companies are so dependent upon them for the profitable running of their business that they end up feeling trampled on as promises aren't kept, deadlines are missed and shipments are lost. Many companies switch services repeatedly looking for a company or courier service that will actually do what they say they will do!
If you find yourself scraping the bottom of the barrel after trying traditional shipment services and moving on from there to corporate courier services and individual courier services and more...only to find you're still looking...you aren't alone. Too often businesses dependent upon accurate time estimates for deliveries are discouraged by the lack of fulfillment on promised timelines for shipment delivery. And worse...too many find themselves desperate to please disgruntled partners or clients after a shipment is "lost in the system." What does that even mean? It sounds ridiculous, but you'd be surprised by the prevalence of packages never delivered, but found sitting in a warehouse somewhere.
For many it is an unavoidable inconvenience. It's something that may be cause for a quick temper tantrum, but it quickly moves on from there to a frantic scramble to rectify the situation caused by the lost package. This type of situation can be better solved by the use of UPS in combination with the addition of a parcel management service like ParcelSavings.com to aid shipping departments in monitoring deliveries.
There's not a lot of benefit to a company that hires a same day courier service when that same day courier service actually delivers the package the next day. This is one of those instances in which the agreed upon service was not actually fulfilled. So should the company that arranged the service still pay the fee? In many instances there is no recompense for this type of situation. With UPS in comabination with ParcelSavings.com this type of situation is handled without any hassle.
When a shipment service fails to deliver as promised they owe a refund. Parcel Savings monitors the actual UPS delivery of packages for your company and any that did not meet the requirements as set up prior to pick up or drop off will result in refund or discount requests.
And you get all that without any out of pocket costs. The only cost of having Parcel Savings handle your refund requests and monitor your shipping activity is a percentage of the refunds that you receive through their efforts. Depending upon the amount of packages you scheduled shipped weekly you could see $1,000's in refunds weekly. It's a great way to increase company profitability.
About the Author Ben Jamison is a professional consultant working with businesses looking to streamline their shipping processes and decrease their shipping costs. The first thing he suggests for most clients is Parcel Savings. Parcel Savings handles parcel refunds and discounts for their clients. Many first time users are surprised to see themselves receiving $1,000's in refunds per week.
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