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Which Auto Collision Center Should I Use

Aug 18, 2007
Next to your home, your car is the second largest investment you will make. You spend a great deal of time choosing that right car. And then in minutes you suddenly find yourself with a car that's been damaged in an automobile accident. As a result the same common question continuously gets asked "Which auto collision center should I use"?

And it's a very good question. Vehicles aren't cheap, and with such a big investment you want to be certain that the repair is done right and since you have the right to choose who will fix your car it's time to start shopping around. What ever you do, don't let your insurance company try to bully you into using whom they want.

Different auto collision centers will have different rates, different practices, and different ways of filling out their auto repair estimate, which means you need to be alert as to how they are quoting their work. What looks like the cheapest quote may not be once you take everything into account. The auto collision center has to work with your insurance company to put things right and get you back on the road as soon as possible.

Here are just a few things to find out about. That way you can compare each of the auto collision centers on a level playing field.

What are the hours of operation and do they work with your schedule? Do they have a drop off service or a late pickup service?
Is there a guaranteed delivery date to have your car repairs completed?
Do they offer a loaner vehicle to drive while your vehicle is being repaired?
How long do they warranty their work for? Is there a lifetime guarantee and if so is it on paint? Repairs? Labor?
What is the qualifications of the craftsman in the auto collision center?
How long has the company been in business?
What type of equipment do they have for repairs? Do they offer state of the art equipment?
Do they guarantee color match?
Do they utilize laser measuring?
Where are the centers located?
What's it going to cost?

Before you do anything, if it is at all possible it's a good idea to drop by, see the facilities, and get a quote. There are more than 35,000 auto body repair shops across the country, which can make it a bit confusing to choose. Use the tools at your disposal. The internet is an excellent resource, and having your list of questions answered can help you make the right choice.

The average auto repair takes two weeks so make sure you have made alternative arrangements with a rental car. You should also make sure you are happy with their commitment to customer satisfaction and remember you can always check with the Better Business Bureau to make sure the company has a good reputation.

Which auto collision center should you use? The choice is still yours but these tips should help you find the best facility for your repairs.
About the Author
Terry Fitzroy is a professional auto repair writer, and reports on utah collision repair, utah auto repair.
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