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Keeping in Touch With Your Customers Using Technology

Aug 20, 2007
When you are involved in direct sales, keeping in touch with your customers is an excellent way to ensure that they will book parties with you and purchase your products on an ongoing basis. The Internet provides those who run direct sales businesses very simple and convenient ways to stay in touch with their client base. So just what are some ways that you can use the technology of the Internet to keep in touch with your customers?

Blogs
You can start a blog to keep in touch with your customers. A blog is basically an online journal and a great place to inform people of your business. With your blog, you can include informative articles relating to whatever product you maybe selling, keep your customers informed of product specials that both your company and you personally are offering and allow them to make comments about your posts should they have any questions. Blogger.com is a popular place for many to start blogs. No need to spend money as it is free.

Forums
You could start your own online forum to communicate with your customers. It is really quite simple to start your own message board. You can start different forums to deal with customer questions on specific products, customer complaint issues, product specials and even a forum where you can chat with your customers about any topic. Forums encourage interaction and provide an archive so others can review previous conversations.

Yahoo Discussion Group
Starting an email discussion group like the ones available through yahoo is yet another way that you can keep in touch with your customers. You can make your group available for discussion or use it to release a monthly or even weekly newsletter to inform your customers about your business. Yahoo groups is a free service and makes it incredibly easy for you to use.

Mailing List
Starting a mailing list is yet another way that you can use the Internet to keep your customers informed about the goings on of your business. Just make sure that before you start sending out information about your business to your mailing list that you pay close attention to what would be considered spamming. Do a search on the can spam act. Basically it says you cannot send email to someone without their express permission.

These are just some of the great ideas for using technology to keep your customers informed about your business. Utilizing the convenience offered by these tools is a smart way to build up your business.
About the Author
Robert Paul Williams is the Editor of Work At Home Business Website. Come Browse Our Free Article Library. Stay Informed with the Latest Home Business Opportunity News, Success Tips & Strategies.
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