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How To Reach Out To Your Customer

Nov 22, 2007
Reaching out to your customer boils down to marketing and there are so many aspects of marketing.

There's direct marketing, there's network marketing, there's the regular and traditional bread and butter type of marketing activities, focusing on your location, the way you do marketing, the way you do advertising and promotions.

Think about the avenues and the channels to reach out to your customers. Where is your customer, who is your customer, what would your most likely customer be doing.

Find out what are those areas. You don't just go in and say, ok, I want my customer and make an announcement. You go to the places where these people are hanging out, find out what will they be doing, what kind of magazines they are reading, what kind of hobbies do they have.

Nowadays, using the Internet and additional technologies, it's very, very easy to be able to track with surgical precision to a point where you know exactly where a call or an enquiry came from, and one can know exactly how many numbers are being generated.

For those of you who are having businesses which have got high and large volume, you can literally watch the numbers click through in front of your eyes and it's amazing that technology is now readily available.

To be able to track conversions, there are skills and strategies to do that in order for you to massively generate traffic or to generate leads towards your
business or website.

One of these strategies is to form a community. Some people, they form up a community and they only communicate to the community when they want to sell things to them.

That's a wrong way of applying this strategy. I believe the correct way of application is to give the community high value items for free literally.

Think about what they need, give them what they want, ask them questions within that dialogue. So that they are literally like friends and when you communicate with them, there is not much of selling to do reason being that they have already decided to buy the product or service you are marketing.

So that community has got to be a community that's set up so that it's ready to buy, rather than set up a community that you have to do selling to.

Your customers are the lifeblood of your business, thus it is ever so important to reach out to them in a right way.
About the Author
Adam Khoo is an entrepreneur, best-selling author and a self-made millionaire by the age of 26. Discover his million dollar secrets and claim your FREE bonus CD '6 Ways To Achieve Anything In Life' at Paving The Way To The Top.
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