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Great Tools And Tip For The Business Coach

Nov 26, 2007
Business coaches are required to give personally tailored developmental coaching to executives, managers, as well as the top management. However, coaching is significantly different from the traditional training, as such training no longer works especially with people that have got far ahead in their career. Coaches are required to introduce behavioral changes in the managers that enable them to progress and become beneficial to the company. A coach needs to measure performance, provide a way for growth and change, and then again measure the performances. A coach is usually the person who doesn't provides the answers, but ushers in a system to help the managers find out the answers. Few tips that can help the coach achieve their targets are given below.

The Coach Is Not In Control

A coach is a resource for the managers to seek help. However, a coach is not the one in the pilot seat, and does not control the actions, or the decisions of the person being coached. A coach and a manager develop a partnership that works for the organization, as well as enhances the personal growth of the manager. The manager will, however, still remain the person making final decisions, and this is not expected to change. The coach helps the manager to take the correct decisions, which will be beneficial to all.

Tell The Truth If You Don't Know The Answer

The manager is most likely to ask for your input when he himself is not very sure about his decision or is not very sure about handling a particular situation. Managers also tend to seek assistance from the coach with regards to their own growth. Thus, coaches are expected to deal with the most difficult and tricky questions, which the managers themselves find tough to figure out.

It may also happen at times that the managers seek reassurance for the decisions that they have made, or are going to make. The coach's role in such situations will be to enhance their self-confidence, and show faith in their capabilities. The coach needs to reinforce their abilities, rather than appear 'all-knowing'.

If the coach is not very well versed with a particular situation, or doesn't know the answer, it is better that he or she communicates that there is speculation. A coach doesn't necessarily need to know everything, and misleading the ones being coached can be very harmful to both, the coach and the client.

Communicate Effectively

The coach should be in a position where he or she can understand all the client needs, and communicate effectively. It is very important to let the managers talk, and listen to them patiently. The coach needs to be very good with listening skills to understand the core of the topic. However, he or she will also need to listen to what the manager is not saying verbally. He or she is expected to try and gauge the mood, understand the facial expressions, the body language, tone of voice, and the emotions. This gives the coach the true picture. Such type of communication is very important if the coach really wants to successfully help the client.
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