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Can too Much Information Be Given to Collections ?

Nov 27, 2007
Honestly, dealing with collection agencies can be extremely difficult sometimes. They can be extremely cranky and demanding, and they call you several times a week inquiring about the money that you may not have paid off, no matter how hard you're trying to make that money so that you can pay that debt. Sometimes people resort to the easiest yet least productive solution to the calls of collection agencies, and that is to ignore them altogether.

Ignoring the collection agency's calls is only going to make matters worse. They, after some time of trying to contact you, will resort to contacting your family and friends to verify your phone number and address. They may eventually take you to court, make a strong case out of it, and sue you for the money that you owe, and maybe even more. Therefore, ignoring the frequent calls is not going to get you anywhere but further into trouble and into debt.

Still, even if you answered the phone and actually talked it out with the collection agency, sometimes you may wonder just how much information you're supposed to give to a collection agency. Of course, you do not have to answer any of the collection agency's questions because you are protected under that right, though it may not be the wisest thing to do. Still, there are some questions that some collection agency's ask that are not necessary, and that you could get in trouble yourself for answering.

Here is an example:There are several people out there pretending to be collection agencies, but who are really just out to get your money. People like this will often ask for information that will grant them access to your bank account. This is NOT necessary for them to know in order to help you get your debt settled and come up with a plan for you to pay it. No matter how many times they ask you, do NOT give this information out, especially over the phone.

Here are a few examples of what you should do when communicating with a collection agency:The last thing you want to do is be rude. That is what collection agencies get a lot of every day in their jobs, because they usually just deal with stressed out, cranky people. Most of the time they do not even get any kind of cooperation. It is to your benefit to be polite to them, as you would want them to be polite to you, and make your conversation and negotiation go as smoothly as possible, no matter how stressed you are or how much you want to scream at them.

Sometimes, since collection agents are not always the nicest people and they don't always deal with the nicest people, they will try to twist your words. Be careful of what you say. Make sure that you do not say anything that may be held against you if they ever tried to sue you. Be cooperative and let them know that a legal case is the last thing you want this to turn out to be.
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