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Work At Home Customer Service Could Be The Best Home Based Business

Dec 22, 2007
The rise in work at home customer service jobs is steadily rising. The opportunity to work from home and on a schedule that suits your needs can be found in this job position. At a call center or average customer service job, representatives are earning $8 to $9 per hour, while work from home reps. are earning $13 to $15 dollars per hour. Better pay from the comforts of home is a great benefit for the employee. Businesses also benefit from work from home representatives. They save the cost of facility rent, electric and equipment costs. The employee provides the computer, Internet service and phone line.

Depending on the company you are providing customer service for you may be considered as an employee or most likely as an independent contractor. In this case you are required to keep records and care for your taxes under your own responsibility. You can often receive a deduction from taxes by running your own home business in this way. With this home business you are often required to take simple online customer service courses that are provided by your company. They take a matter of a few short weeks and then you are provided with a login ID and password to access a customer service site in which your phone calls are routed to a home phone number.

Though you are an independent contractor and are working from home you are of course expected to be professional and treat this job position as if you were working in a call center environment. You cannot allow personal calls or background noise to interfere with your calls. There are often guidelines that you must adhere to. Such guidelines may be the amount of time you are allowed to take and complete a call. Issue resolution and customer satisfaction may be tracked and monitored. You have to remember to take your customer service job seriously.

You can have numerous types of customer service positions to choose from. You could be a part of technical support, a help desk representative or general care. Many large businesses offer at home customer service positions. You can search for these opportunities on the Internet. You may be answering general customer questions about products or taking product orders for a catalogue service. The jobs may vary slightly but they are available for the taking.

An at home customer service job may be the best home based business. This is a business in which you can take the skills that you acquire and use those skills for various jobs. If you no longer wish to work from home you are then qualified to work in a call center or at a store as a customer service agent. Not only is this job useful, it can be satisfactory in the fact that you are there to help others. When a customer calls in frustrated or confused and you help them to solve their situation or find an answer you make that person happy. When you hear them respond with thanks it makes your own day brighter. It can be a job with a revolving satisfaction. Do some research today and you may find that an at home customer service job is right for you.
About the Author
Dustin Cannon, of Next Level Enterprises, LLC is a successful Internet marketer working with top leaders in the home business and Internet marketing industry. For more information visit: Start Your Own Home Business
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