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Managing Appointments with an Online Scheduler

Dec 25, 2007
Technology again has created a time-saving shortcut by reducing the amount a time that businesses are on the phone with clients scheduling time to see them, or rescheduling as it often turns out, during the work week. New web-based software has made managing an appointment calendar easy, thus allowing a client simply to go online, register and log in to the site to schedule a time that works for both parties.

Many clients in the public and private sector find this software valuable. Any office that spends a good deal of their time making appointments for goods and services benefit from using this time-saving device:

- Doctors Offices
- Salons
- Country Clubs (tee-times, tennis court schedules)
- Mechanics Garage
- Scheduling and work's employee schedules

The list goes on. The live appointment scheduler, who would normally do this on the phone, can now instead manage the clients online since the clients too would be accessing this online the same way.
Unique Features

Unlike most problems that can occur with usual scheduling books (i.e. messy edits and accidentally erased names in the frenzy of the business prime-time), the online appointment calendar is normally backed up on a secure server.

In addition to that, there are normal features you can do simply with your web browser. You can print the screen for a hard copy if needed, or the appointment scheduler software can sent appointment reminder by email for reference.

Most software is customizable too. The appointment software can be made to have multiple secure logins, one for employees and one for clients. The time slots can have a choice of designation, such as "pending", "confirmed", or "cancelled." The appointment calendar can even provide automated reoccurring scheduling. Say for instance a chiropractic office has a client come in every two weeks for routine back adjustment. Every other week can be automatically selected and filled in every other week for the client so they don't have to come online to schedule this, and other clients will not fill in that designation if one of the weeks were forgotten.
Getting Used to Online Appointment Scheduling

You can often try the system out by viewing a demo from the site where you can often enter some data on your own to see how the appointment software works. A good test ride of the program can give you a good idea of what you are in store for.

Do your research on the software and who developed this, as it will often give you an idea on the quality of the service you are getting into. Contact support or customer service to see if their appointment scheduler is right for your business.
About the Author
Simpliflex's (http://simpliflex.com) beginnings were in the salon business initially (Supercuts). This later sprung the scheduling software concept. Creating what is believed to be the easiest web-based appointment scheduler, Simpliflex develops the software based on user feedback.
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