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Project Management And The Client Coworkers

Jan 8, 2008
Those in marketing, product development and investments have already learned how to maximize a project team that is separated by hundreds or thousands of miles, the project manager must also adapt the project management methodology to accommodate a similar approach to getting business done.

Blogs, wiccis, and shared working environments. Group sharing environments on the web are becoming more and more common. By setting up a tool set on line in which team members can post status reports, leave emails, update the project management software, file expense reports and stay in touch with each other, you facilitate the kind of communication that keeps the team moving forward successfully. Blogs, private message boards and wiccis are also excellent means by which an ongoing "conversation" can be carried out between team members that anyone can check into and get caught up with the content of what has been done and what is being planned for the project.

By becoming adept at using cyberspace as the primary "location" of your project team's interaction, you can literally create a team of highly specialized talent that can be located from anywhere in the world. This vastly expands your ability to tap the best minds for your work and to streamline the project management process. It will take time to get used to and there will be some missteps along the way. But if you can conquer global team management using internet tools, it will be a valuable skill for successfully executing global projects for your business.

Client coworker

The client coworker business concept attempts to empower the employee to strive to perform to his or her best even when only performing duties for the department or another department internal to the company. The client customer model calls for viewing that other department as a customer and providing customer service to that internal relationship with the same "eager to please" attitude that is necessary when serving external customers whose revenue drives the company.

By altering the mindset especially of an office worker to that of someone who comes to work with that entrepreneurial or retail oriented outlook, the employee is freed to become more creative, more aggressive about completing quality work for their "customers" and get a greater feeling of satisfaction from satisfying their internal customers.

There are some real values to be had by introducing a customer service attitude even to internal support functions within the company. When combined with other empowering techniques such as process improvement and open communications with all levels of management, it can unify an office and put some real life into your staff.
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Starting a business? Or you just want more business related information, check out this link: Business Information Guide.
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