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Business Trends: Public Favor And Going To Cyberspace

Jan 9, 2008
Sometimes it's good to read the business news in your local paper both for information and with an eye on the question - "Did the business being discussed work to get this article printed about them in the paper?" In some cases, it is blatantly clear that the business went to great lengths to get noticed. Many businesses actually employ public relations and advertising professionals to tailor how they will be viewed in the press and to court public favor by romancing the right kind of press coverage for the business.

On the business industry a good reputation means better sales. Public opinion is a funny thing. If a retail company gets a bad reputation in a community, it will have a tremendous impact on their bottom line. But the business that is well regarded at the neighborhood level will be one that sees strong customer loyalty.

A strong relationship with city and state government is important to long-term business health. Many businesses seek concessions or to enter into a relationship with their local government. A local or state government can be a businesses best friend or stop your projects in their tracks and keep them stopped. But the thing that pleases the political world is public opinion and the public good. So if your business has a good public profile, that translates to votes for the politically minded people at city hall. And that means influence which can help a business go a long way toward completing its long-range plans.

Business goes to cyberspace

Of course, the value of the internet for sales and promotions has been well known in the industries that service the youth markets and for the companies dealing with entertainment and the arts. Because the internet is in virtually every home and even now on hand held devices of every description, the access it gives to reach a target market are phenomenal. This explosion of an entirely new marketing model has introduced the world of business to entirely new paradigms of marketing and new ways to achieve greater market penetration and sales. And so any business who has had to get out on cyberspace to keep up with the competition has already had to learn a whole new vocabulary that has grown up around the internet marketing phenomenon. Now terms like "Search Engine Optimization", "Auto responders" and "Viral Marketing" become important and powerful tools to any business that wants to tap the power of the internet to increase sales.

In fact, the wave of change in how products and services are sold has been so rapid that entire market niches have been virtually upgraded by internet sales techniques. Book and music outlets have been virtually hard hit as a large percentage of their customers have abandoned the "brick and mortar" sales outlets entirely to use the more convenient tools of internet shopping.

In that the internet is a phenomenally dynamic place, new ways of reaching our customers change almost annually. Where one year a simple web page may have been sufficient, soon we had to have chat rooms, MySpace pages and YouTube compatibility. Any business that sees these changes as chances to do something new and exciting with their business will be the companies that thrive in this modern world. And, as always, those who do not thrive with change will be destined to be made obsolete by it.
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