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Tips For Getting An 0800 Number

Jan 11, 2008
There are many reasons that you might choose to get an 0800 number; you may want your customers to have a good way to get in contact with you that doesn't involve giving out a home or personal line, or perhaps you are looking to create an image of stability. Getting an 0800 number can be an important milestone for your business, so when you do so, there are a few things that you should remember to make sure that the process goes smoothly and reflects well on yourself.

The first thing that you should do is make sure that the supplier you are buying your 0800 number from is reliable. Take a look at how long they have been in business and, if possible, see testimonials from some of their existing customer base. You need to make sure that your calls won't get dropped and that the supplier provides fast reliable service. When you are looking for a good supplier, remember that most of the reliable ones will give you a 30 day money back guarantee. If you find that the number is not doing what you hoped it would, or if you need to change it, you will be able to do so without spending out any unnecessary money.

When you are getting an 0800 number, think about paying the small fee that is involved and getting a "bronze", "silver", "gold" or "platinum" number. This is a number in a more memorable format and is ideal for business in the UK who utilize traditional marketing methods, such as print media or radio advertising. You could cover the small additional investment quite easily with the extra business generated. Take a look at the combinations that are applicable and then call a supplier to check on the availability.

One of the many advantages of the 0800 number is that it is highly portable. Essentially, you will be able to maintain a telecommunications office while you're on the go. You'll be able to route calls to a cell phone and as long as you have reception, you'll never have to be out of contact with your customers. This availability is one of the things that make these numbers such a good idea, so make sure that you exploit it.

Similarly, you should take advantage of the fact that an 0800 number can forward to different lines and services. Even if you are one of the few people working the phones, or even the only one working the phone, having a different line for sales, support and complaints can help you determine what priority to give calls and what to say when you are on the phone. Further, you are giving the impression of being a larger business as well, something that people often look for when they are surveying suppliers.

An 0800 number can help you keep your work organized as well as ensuring that you are able to stay in contact with the people who matter most; don't let this valuable resource go to waste.
About the Author
Derek Rogers is a freelance writer who represents a number of UK businesses. For telephone services, he recommends Telecoms World, one of the UK's leading suppliers of 0800 telephone numbers.
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