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Why Is Six Sigma Training So Important?

Jan 30, 2008
Unawareness of how to solve complex statistical issues is not only limited to lower-rung employees, but also extends all the way up to senior and top management. If the requisite Six Sigma training is not provided, the organization will find it very difficult to carry out planned Six Sigma implementations. For better understanding, let us discuss some of the other factors that reveal the need and importance of Six Sigma training.

Tackling Employee Attitude Towards Change

It is a proven management theory that employees are generally resistant to all types of change, be it a change in their personal or professional lives. As such, when they hear the news that Six Sigma is being introduced in the organization, they start feeling uncomfortable, something that eventually reflects in their performance. Some employees may also assume that they will lose their jobs when it is finally deployed in the organization.

Such employees may lose interest in their job and as a result may not lend their full cooperation and support to the implementation process. These are the reasons why organizations stress the need for proper Six Sigma training prior to the actual implementations. The training may mostly cover the technical aspects, but some training sessions can be reserved for addressing employee issues, which if left unchecked can easily undermine the success of the planned implementation project.

Making Employees Aware Of Technicalities

Six Sigma relies heavily on the use of statistical tools and techniques, making it important for employees to undergo training. If the employees do not understand the technicalities involved, they will not be able to do justice to the implementation process. Another point to consider is that the technicalities involved are so vast and complex that it is virtually impossible for an average employee to understand or comprehend the same without the guidance of a professional Six Sigma trainer.

Six Sigma implementations will prove to be a success only when employees have the requisite knowledge about all the key technicalities such as DMAIC (define, measure, analyze, improve, and control), DMAIV (define, measure, analyze, improve, and verify), fishbone diagram, Ishikawa diagram, Design of experiments (DOE), failure mode and effects analysis (FMEA), process flow diagram and gage repeatability, and reproducibility (R&R) studies, and many others.

Reducing Costs

Six Sigma training is important also because it helps in reducing costs associated with hiring professionals from outside. Most 6 Sigma professionals such as Black Belts, Master Black Belts and Champions charge top dollar for their services, which can be a drag on the finances of an organization, especially for those organizations that are already facing financial difficulties. By providing the same level of training to existing employees, organizations can easily reduce their dependence on professionals and consequently reduce implementation costs.

Since the above stated factors are applicable to all types of organizations, big or small, services or manufacturing, we can see that the importance of Six Sigma training is not limited to large organizations. The actual content of the Six Sigma training may vary from organization to organization, but its importance can never be denied.
About the Author
Tony Jacowski is a quality analyst for The MBA Journal. Aveta Solution's Six Sigma Online offers online six sigma training and certification classes for lean six sigma, black belts, green belts, and yellow belts.
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