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Printer Error Codes - What You Must Know

Feb 10, 2008
You have noticed that your printer has been displaying the words 'Error 11' or 'Error 12' for a few hours now. What does that mean? How do you get the error messages to go away? Don't panic. These are just printer error codes to let you know that your printer needs some attention, even if the problem isn't major. Here are some common error codes that you may see fairly often, as well as what to do about them.

Error 11. This just means that the printer is out of paper. No problem-just grab some of the paper that is designed for your printer model and refill the paper draw. Make sure that the paper is aligned correctly according to the diagram or example in the paper draw and close the tray securely. Your printer should be running fine after that.

Error 12. This error is an indication that there is no cartridge in the printer, or that the printer is open. Check to make sure all paper trays and parts of the printer are closed before you start printing. Also check to make sure that your cartridge is secure and does not need replacing before trying to complete a big printing job.

Error 13. The Error 13 message on your printer screen is probably one of the most common printer error codes. It means that there is a paper jam. Most service printer repair manuals will give you instructions on how to get rid of the paper jams, so be sure to follow the directions on the printer screen or paper tray for the best way to remove crumbled paper from the rollers and get your printer up and running again.

Error 16. This is an indication that the toner on the printer is low. Error 16 is another one of the common printer error codes and the error can be fixed by simply ordering more toner and placing it in the printer. There are instructions for this in the introductory manual for the printer as well.

Error 21. You may think that you need a printer repair specialist after seeing this error, but Error 21, or print overrun, lets you know that the job you are requesting is too complex. You can change these printer error codes by replacing the font on some of the documents you are trying to print, or by adjusting some of the margins on your page so that the document will fit inside of the measurements of the printing page.

Error 55. This is perhaps one of the more complicated printer error codes when it comes to printer repair, but Error 55 will let you know that the internal communication between the printer and computer did not fully process for some reason. The DC controller on the printer is not receiving the proper information and you should check the DC controller connections in order to fix this. Your printer may not be receiving enough power from the power supply, so changing the power supply may help with this problem.
About the Author
Listen to Korbin Newlyn as he shares his insights as an expert author and an avid writer in the field of electronics. If you would like to learn more go to Lexmark Printer advice and at Canon Printer Parts tips.
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