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Getting the Best Automotive Service

Feb 25, 2008
Just as clear communication between you and your doctor can equal better care for your body, communicating carefully with your mechanic means the best care for your body of your car!

When you think about it, you know your car better than anyone else. You drive it every day and know how it feels and sounds when everything is right. So don't ignore its warning signals. If something does not feel quite right, get your car checked out. It is the best for your cars health.

The following tips should help you along the way

Preventative Medicine

Follow the recommended service schedules.

Keep a log of all repairs and service.

Check your car for

unusual sounds
odors
drips
leaks
smoke
warning lights
changes in acceleration
changes in engine performance
changes in gas mileage
changes in fluid levels
worn tires, belts, hoses.
difficulty in handling, braking, steering
unusual vibrations

When there is a problem

Write the information, symptoms down to give to your repairman.
When did the problem first start?
Exactly when does the problem occur?
Is it constant or does it occur now and again?
Does the problem happen when the vehicle is cold or after the engine has warmed up?
Is the problem noticeable when you accelerate or when you brake?
Is the problem noticeable at all speeds or just when shifting?

Remember to let the technician diagnose and recommend a remedy, even if you think you already know what the problem is. Plus, it is important not to demand an on the spot diagnosis. The technician needs to thoroughly examine the vehicle before knowing what is really going on so he can fix it right away.

Stay involved. And do not be shy about asking as many questions as you need to understand the problem. Mechanical terminology can be confusing to the layperson.
Ask for simple definitions of technical terms you are not familiar with.

It is hard to be patient, as most of us feel completely incapacitated without our vehicles. Make sure you ask to be called and informed of the problem, recommended action, and costs BEFORE work begins.

Before you leave, ask about labor rates, guarantees, and what methods of payment are acceptable.

Leave a telephone number where you can be called.

The information you share with your auto technician will enable him to more easily locate the problem, diagnose it, and repair any damage to you car. Then you and your car will be on the road again!
About the Author
Visit Bell Road Toyota for more automobile purchasing and leasing information.
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