- The Best Manager in the World
Nov 2, 2009
What would the Best Manager in the world look like? Imagine what behaviours and attributes they would demonstrate and possess. Now imagine if that...
Category: Leadership
- Handling Redundancy
Jun 17, 2009
Review Your Organisational Chart. First things first. Review your Organisational Chart in terms of fulfilment of product or service delivery and...
Category: Organizational
- 16 Ways to Succeed in External Meetings
May 8, 2009
Get out there. Being invisible would have to be one of the greatest barriers to success. No-one can get to know you, understand you, find you or...
Category: Communication
- Meeting Makeover
Apr 18, 2009
Internal meetings are the arteries that information flows through in your business. Everyone is so busy focusing on their individual tasks and...
Category: Team Building
- Do You Know the Smart Numbers in Your Business?
Apr 8, 2009
First things first. It is critical that you have monthly financial statements prepared on a timely and accurate basis. Ideally you should have...
Category: Accounting
- Are You Authentic?
Mar 16, 2009
Being truly authentic to yourself means that you don't have to try too hard to think of how to respond or act in situations. If you have a clear...
Category: Ethics
- Maximizing Your Sales Function
Mar 1, 2009
Set the Sales Targets & KPI's. Set the periodic sales targets for individuals, teams and the company. These could be daily, weekly, monthly,...
Category: Marketing and Advertising
- 12 Steps to Outstanding Staff Performance Reviews
Feb 14, 2009
Staff performance reviews are a vital tool for any business. Properly used they can provide a useful tool for communicating with employees and...
Category: Human Resources
- Delivering Great Customer Service
Jan 31, 2009
Have a clear understanding. First things first. Make sure you and your customers have a very clear understanding of what you will deliver. This is...
Category: Customer Service
- A Guide to Email Etiquette
Jan 13, 2009
A Style Guide to Basic Email Configuration Use a generic email address format throughout business. If you have a hotmail address such as...
Category: Communication
- Implementing Change
Jan 2, 2009
Think & Reflect. The first step in implementing change is to stop and think before taking action. Sometimes the natural reaction for a business...
Category: Strategic Planning
- Managing Change
Dec 17, 2008
The only constant in this ever-changing world is change itself. So why is there so much stress involved in change? Our complex world means all of...
Category: Strategic Planning
- Periodic Renewal for Greater Business Success
Dec 2, 2008
It's important to really be specific in detailing what you want to achieve personally this year. If you don't, things will just take their normal...
Category: Strategic Planning
- Recruiting Staff in a Labour Short Market
Nov 13, 2008
Everyone in business is dealing with the ongoing challenge of recruiting staff with Australia close to full employment. We are currently in an...
Category: Human Resources
- Don't Let Your Prices Send You Broke
Oct 19, 2008
Small and medium business owners generally have a natural aversion to increasing their prices. The typical belief is that any increase in prices...
Category: Strategic Planning
- Staff Retention Strategies
Oct 8, 2008
Why Should You Focus On Staff Retention? Labour Market Shortage. With unemployment at record lows, there is a severe lack of talented recruits. If...
Category: Human Resources
- How to Get Your Strategic Plan & Business Plan on One Page
Sep 16, 2008
Having written many Strategic/Business Plans for clients over the years, I was often amazed to see how quickly the plan was filed away to collect...
Category: Strategic Planning
- Low Cost Powerful Marketing
Sep 3, 2008
What is your USP? Your "Unique Selling Proposition" that defines why your customers buy your products and services. You must articulate what is...
Category: Marketing and Advertising
- Time Management - Create More Time Every Day
Sep 3, 2008
Time - the most precious of resources. It can not be increased nor recreated when lost. A finite resource that is delivered in equal installments...
Category: Time Management
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